How Counsel Leveraged HealthBench to Assess Emergency Escalation

Counsel Health is the AI-enabled virtual care company serving as the new MD + AI front door to healthcare for payers, employers, and health systems. Its clinically responsible model combines in-house doctors with medical AI to deliver immediate care that safely resolves nearly all member concerns in minutes. By replacing outdated modes of access like nurse triage lines and telehealth, Counsel helps payers reduce high-cost claims, amplify existing benefits, and strengthen member engagement for the AI era.