The Modern Solution
for Access to Care

The Modern Solution
for Access to Care

Medical advice from expert physicians within minutes. Anytime, anywhere.

Medical advice from expert physicians within minutes. Anytime, anywhere.

Learn More

Learn More

Built by senior physicians and technology leaders from the following institutions:

Built by senior physicians and technology leaders from the following institutions:

Counsel is a virtual medical practice that specializes in messaging-based care. Our mission is to make high-quality personalized medical advice available to everyone at all times, like having a doctor in the family.
Dr. Muthu Alagappan
Founder of Counsel
Counsel is a virtual medical practice that specializes in messaging-based care. Our mission is to make high-quality personalized medical advice available to everyone at all times, like having a doctor in the family.
Dr. Muthu Alagappan
Founder of Counsel

How it works

How it works

  • 01Sign up for Counsel

    Sign up and connect with Counsel’s clinicians through our user-friendly mobile application.
  • 02Ask a question

    Send us your medical question or concern, at any time, across any specialty. Let us be your first point of contact for every clinical need, no matter how big or small.
  • 03Receive an answer

    Get a personalized response from a Counsel clinician within minutes and continue the conversation until your issue is resolved. Counsel is your private text thread with a doctor.
Sign up for counsel image
01

Sign up for Counsel

Sign up and connect with Counsel’s clinicians through our user-friendly mobile application.

02

Ask a question

Send us your medical question or concern, at any time, across any specialty. Let us be your first point of contact for every clinical need, no matter how big or small.

03

Receive an answer

Get a personalized response from a Counsel clinician within minutes and continue the conversation until your issue is resolved. Counsel is your private text thread with a doctor.

Use Cases

Use Cases

We're your doctor in the family.

We're your doctor in the family.

01

Trusted Medical Information

02

Triage and Care Navigation

03

Urgent Care

04

Record Review

05

Record Querying

06

Second Opinion

07

Caregiver Account

01

Trusted Medical Information

02

Triage and Care Navigation

03

Urgent Care

04

Record Review

05

Record Querying

06

Second Opinion

07

Caregiver Account

Backed by the world's top investors

Backed by the world's top investors

FAQs

FAQs

  • Are the answers provided by AI or real doctors?

    All communication is handled directly by real clinicians in our medical group. Our AI serves as an internal tool to support our clinicians, but it does not provide responses.
  • How does Counsel retrieve patient medical records?

    Counsel seamlessly integrates with a patient’s existing Electronic Health Records (EHR) via Health Information Exchanges (HIEs) after receiving patient consent. This allows our physicians to provide personalized advice based on the most up-to-date information.
  • How does Counsel’s service differ from traditional telehealth platforms?

    Unlike traditional telehealth platforms that focus on encounter-based urgent care, Counsel provides a physician-led, messaging-based service that allows for ongoing, asynchronous communication for any clinical question.
  • How does Counsel handle data privacy and security?

    Counsel is fully compliant with HIPAA and other security regulations, ensuring that all patient data is securely handled and stored. We use state-of-the-art encryption and access controls to protect sensitive information, and our platform undergoes regular security audits and updates to safeguard against potential threats.

Join us

Join us in developing a new care model for the next century of healthcare.

Join us in developing a new care model for the next century of healthcare.

Open roles

Open roles

  • Is this lump in my breast concerning?

  • I sprained my ankle, do I need an x-ray?

  • Should I be concerned about my child's fever?

  • What are some remedies for heartburn?

  • I've been having nightsweats daily.

  • I sprained my ankle, do I need an x-ray?

  • Should I be concerned about my child's fever?

  • What are some remedies for heartburn?

  • I've been having nightsweats daily.

  • Is this lump in my breast concerning?

About Counsel Health

Counsel is a virtual medical practice specializing in messaging-based care. We provide patients unlimited access to medical advice from expert physicians.

About Counsel Health

Counsel is a virtual medical practice specializing in messaging-based care. We provide patients unlimited access to medical advice from expert physicians.