Clear skin.
No guesswork.

Get real results from proven medications
Treatment guided by your health history
Chat with a doctor in minutes, no appointments required
Get unlimited support with ongoing check-ins
Get started
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Blood pressure

114
/
78
mmHg

Hemoglobin

12g/dL

Glucose

92mg/dL

HOBBIES

Surfing,
Travel

Step 1
Confirm your eligibility in minutes

Sign up for Counsel and answer a few simple questions (less than 3 minutes).

Step 2
Chat with a Counsel doctor

Message with a board-certified doctor to discuss which treatment options would be best suited for your skin and lifestyle.

Step 3
Start your treatment

Pick up your prescription from a local pharmacy. We’ll be here to monitor your progress and adjust your treatment through ongoing check-ins.

The prescription trio: cleanse, treat, repair

Counsel offers a range of acne treatments. Below are some of the most common and cost-effective choices, and you’re always able to select alternative brand-name or generic medications if you prefer.

This combination often leads to a 50-60% reduction in breakouts by 10-12 weeks.

How much does it cost?

Consultations are $29 and give you unlimited access to talk through your treatment for 90 days, which is less than a standard copay.



We prescribe the most affordable generics available. Your co-pay will depend on your insurance coverage, typically a flat fee or a percentage of the drug price.

Consultation

$29

for unlimited doctor messaging on a single condition

Prescription trio

$20

average cost for 30
 day supply*

Member testimonials

Patient stories

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Usually doctors rush you, but Counsel was different. I actually fully understood what my options were before we decided on a treatment.

MALE, 30–39 years old

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I loved that Counsel didn't just give me a generic fix. They used my background to customize the prescription to my health history. It feels good to have personalized care.

FEMALE, 40–49 years old

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They customized the plan to my health history, which was huge. Picked up the script locally. Easy!

Male, 30–39 years old

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Knowing we could adjust course if needed in the event of unwanted side effects gave me peace of mind. It made me trust the process. I’m so happy with how clear my skin is.

FEMALE, 30–39 years old

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Simple and fast. I talked to a doctor and filled my prescription the same day. And my skin looks amazing!

FEMALE, 20–29 years old

More than skincare.
Comprehensive support, all in one place.

Understand your health results

Unlike traditional healthcare, Counsel uses pattern recognition to uncover insights from your whole health history, so our doctors (and you) can see the full picture.

Get personalized care
health at home

From testing, treatments, and lifestyle changes to second opinions and specialist referrals, Counsel covers the full spectrum of healthcare.

Get clinical advice
image

Get free, unlimited personalized support from Counsel AI, then add a doctor to your conversation for $29.

Request lab tests

Stay proactive about your health with an on-demand selection of several lab panels.

Refill a medication

Our doctors can prescribe medication, order refills, and help you navigate any side effects or interactions.

faq

Your skin care questions, answered

Most acne is driven by a combination of excess oil, clogged pores, and a bacterium called Cutibacterium acnes. While over-the-counter washes treat the surface, prescription retinoids (like Tretinoin) work at a cellular level to speed up turnover and prevent follicles from becoming blocked in the first place. Antibiotics, on the other hand, directly target the bacterial overgrowth that leads to red, inflamed cysts. Just as genetics play a role in hair loss, they also influence how your pores function, meaning strong topical treatment is often necessary to counteract your skin's natural tendencies.

Introducing Tretinoin can cause a temporary flare-up of acne before things get better. This "purge" happens because the medication accelerates your skin’s cell turnover rate, pushing deep-seated oil and dead skin cells to the surface all at once. It typically lasts a few weeks and is actually a sign that the medication is working to clear out micro-comedones (early stage pimples) that were already forming under the surface.

Treating acne is a gradual process. Most clinical trials show that significant clearing typically occurs around the 12-week mark. You may notice some reduction in inflammation earlier, but the full cycle of clearing deep congestion takes time. Consistency is vital; skipping doses can reset the timeline and allow the follicle-clogging cycle to restart.

It is common to experience dryness, peeling, and increased sun sensitivity as your skin adjusts to the faster exfoliation rate. Just as certain conditions or stressors can affect hair health, environmental factors like cold weather or harsh soaps can exacerbate these side effects. Dermatologists often recommend "sandwiching" the medication between layers of moisturizer to mitigate this irritation without reducing efficacy.